Help & Manual 5 - User Help

Getting help

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Getting help

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Getting help

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There are a number of different sources of help in Help & Manual. In addition to this help file you can also access tutorials, the online user forum and EC Software support.

To get started, your main source of information should be this help file. We have designed it to provide all the information you will need for using and learning Help & Manual.

Before contacting support, please make sure that you really can't find the information you need here or on the user forum. Thanks!

Displaying the help
•The quickest way to display the help is to press F1. If context-sensitive help is available it will be displayed automatically.
•Most dialogs have a Help button that displays relevant information.

•Select the Help tab in the Ribbon for additional help options.
Using the user forum
•The online Help & Manual user forum is a wonderful resource that contains a huge amount of material. Register today (it's completely free) and get support from the EC Software team and thousands of other experienced Help & Manual users.
•The forum is located at http://helpman.it-authoring.com/
•The forum portal page also has a list of links to other useful sites and user groups where you can find more information about help authoring.
Contacting EC Software support
•Direct email support is available from the EC Software team at support@ec-software.com. You can send a mail to this address automatically by clicking on the Customer Support tool in the Help tab of the Ribbon.
Tutorials
•Check the Help tab in the Ribbon for links to a number of useful tutorials.

•You can also find a collection of tutorial projects in the Examples folder in the My Documents\My HelpAndManual Projects directory.
•A selection of tutorials for programmers showing you how to integrate your help with your application is available here on the EC Software website:

http://www.ec-software.com/tutorial.htm

Getting a printed user manual

You can download a formatted PDF version of the entire documentation designed for printing from our download page at:

http://www.ec-software.com/download.htm